cmd_key is pronounced "command key".

We took the short hand for command "cmd" added a cursor "_" and the word "key" since it's waiting for a key to be pressed for input. Since most lighting consoles are command line driven interfaces, we thought it made perfect sense!

For cmd_key for EOS:

version 1: Any MAC, PC or EOS Family Console running ETCnomad software version 2.3-2.8.x.

version 2: Any MAC, PC or EOS Family Console running ETCnomad software version 2.9.x.

version 3: Any MAC, PC or EOS Family Console running ETCnomad software version 3.x.x.

--Update your cmd_key here

For cmd_key for HOG:

Any PC running HOG4 version 3.13.x or later (sorry, HOG PC does not work on MAC's).

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For cmd_key for QLab:

Any MAC running QLab version 4 or later, including 5.

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For cmd_key for MA 3:

Any PC running MA3 OS version 1.9.x or later.

cmd_key is programmed to work seamlessly on English based QWERTY keyboard layouts. Most keys will work on AZERTY and non-English computers, however to operate fully, the computer must be set to use English and QWERTY. We unfortunately do not officially support other languages or layouts.

Cmd_key is based on the QWERTY keyboard layout. On the MAC, when you first plug in your cmd_key, MACos will ask you to identify the keyboard and to press a specific button. You should close that window and ignore it. It won't ask again. MACos will see it as a standard QWERTY keyboard and cmd_key will work as expected.

!! There is a way to force that question again. See below.

To force keyboard re-identification without deleting /Library/Preferences/com.apple.keyboardtype.plist and restarting, you can re-trigger the KeyboardSetupAssistant from System/Library - /System/Library/CoreServices/KeyboardSetupAssistant.app

Using Finder:

1. Menu -> Go -> Go to folder (or Shift + CMD + G)

2. Input the path: /System/Library/CoreServices

3. Find and tap on KeyboardSetupAssistant

After doing this, when you plug the cmd_key in for the first time, it will ask you to press a specific key, don’t do that and just cancel the pop-up window and it will see it correctly.

HP has some HP only keyboard shortcuts enabled in Windows. You can find out how to disable these from the following link:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Pressing-ctrl-alt-s-opens-the-system-information-window/td-p/6687634

Not all USB C adapters are mac compatible. Please check to make sure your adapter is compatible with your specific Mac system. Verify it works with other USB keyboards/mice, etc. It's always best to use adapters approved for Mac.

Also, please see this article from Apple regarding allowing USB Devices on Apple Silicone (M1, M2, M3, etc) built macs.

Allow accessories to connect to Mac

If you have a Mac laptop with Apple silicon, you have to approve new USB or Thunderbolt devices that you connect to your Mac. If you choose Allow, the accessory allows both power and data transmission. If you choose Don’t Allow, the accessory can still charge, but no data is transmitted.

Note: The Allow option is usually fine for devices or accessories you own. If you’re connecting your Mac to a public device (such as an airport charging station), consider choosing Don’t Allow.

If you prefer not to manually approve new devices or accessories when you connect them, you can change this setting.

1. On your Mac, choose Apple menu > System Settings, then click Privacy & Security in the sidebar. (You may need to scroll down.)
   

2. Click the pop-up menu next to “Allow accessories to connect,” then choose Automatically When Unlocked or Always to allow accessories to always connect without manual approval.