cmd_key

Address

83 Bell St
Portland, ME  04103
USA

Contact

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(207) 854-4737

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©2018 by cmd_key and High Output, Inc.

HOG, HOG 4, HOG 4PC, HOGPC, “Flying Pig” and “Set Key” are trademarks of High End Systems, Inc.   All Rights Reserved

FAQs

Everything You Need to Know

What are the payment options?

We accept Credit Card payments thru PayPal at checkout.  You don't need to have a PayPal account to pay with a credit card.
 

Do you take school or government purchase orders?

Yes we can.  Please contact us for more information.

Do you have a student/education discount?

We offer a special $50.00usd discount for qualified students and educators.  Please email us a copy of your valid student/teacher/staff ID card to receive a discount code to apply at checkout.  The discount can only be applied prior to checkout.

What are the system requirements for cmd_key?

For cmd_key for EOS:

     version 1: Any MAC, PC or EOS Family Console running ETCnomad software version 2.3-2.8.x.  

     version 2: Any MAC, PC or EOS Family Console running ETCnomad software version 2.9.x.  

     --Update your cmd_key here

   

For cmd_key HOG:

     Any PC running HOG4 version 3.13.x or later (sorry, HOG PC does not work on MAC's)

When I plug it into my MAC, it asks me to identify what kind of keyboard it is.  What do I do?

Just close the window on the screen and ignore it.  MAC OS will then identify it as a standard QWERTY US keyboard and you will be set to go.

What countries do you ship to?

We now ship to USA, Canada, UK, Ireland and all EU Countries, Australia, New Zealand & Taiwan.  The purchaser will be solely responsible for any taxes, fees and or VAT associated with your purchase.

What is your shipping method?

We ship US Domestic and International shipping with USPS (United States Postal Service).  For International Shipping, the buyer is responsible for any import duties/taxes imposed by your country.

What is the warranty?

Your cmd_key comes with a 2 year limited warranty against manufacturer defects.

My cmd_key doesn't seem to control EOS.

Double check that the USB cable is fully inserted into the bottom the cmd_key and also your computer/usb hub.  You can also try an different USB A to USB B cable to see if that resolves the issue.

My cmd_key doesn't seem to control HOG/HOG PC.

Double check that the USB cable is fully inserted into the bottom the cmd_key and also your computer/usb hub.  You can also try an different USB A to USB B cable to see if that resolves the issue.

My cmd_key is typing strange things into HOG/HOG PC.

In HOG, you will need to enable shortcuts (MaP).  This can be done on your computer keyboard by pressing CTRL+Q.  Your command line toolbar will display MaP instead of Abc.  When normal keyboard input is required, your HOG software will change back to Abc mode for that task and revert back to MaP mode after.