top of page


Warranty on cmd_key keyboards

A two (2) years contractual warranty is issued by the Seller on the products & services beginning from the date of shipment to the Customer, provided that the Seller’s instructions, concerning storage, tests before installation and instructions for use are implemented. However, concerning the subsets supplied outside, and the components of a device which are not manufactured by the Seller, the warranty is exclusively limited to warranty of the supplier. The warranty is exclusively limited to the repair or the free replacement (according to the Seller’s

preferences) of the parts which have been declared faulty. The repair or replacement of the parts during the warranty period can not result in an extension of the warranty time limit. No faulty products shall be sent back to the Seller without their written consent (or of their qualified representative), and in accordance with their dispatch instructions. The warranty does not apply to the replacement and repair resulting from:

      - fair wear and tear of products

      - damages or accidents due to a lack of surveillance or maintenance, a faulty use not in accordance with the         Seller’s instructions, certain applications not suitable or technically incompatible with the products.

The opening or modification of the products, without the presence of the Seller’s qualified representative or his explicit authorization, the use of spare parts not approved by the Seller, immediately stops the warranty. No compensation, on the warranty basis, is due to the Customer, for direct or indirect losses or damages resulting from the Seller’s equipment operation or immobilization.

Warranty on cmd_key accessories  (Dust Cover, I/O Cover Plate, cmd_key Case)

The manufacturer warrants this product to be free from defects in workmanship and materials, under
normal use and conditions, for a period of one (1) year for the original invoice date. Shipping
and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the
warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished
product of equal value in exchange without charge (except for a fee for shipping, handling, packing,
return postage, and insurance which will be incurred by the customer). Such repair or replacement is
subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the
model number on original dated sales receipt.

bottom of page